Account Name: Student Choice Plymouth
Building Society: Lloyds - 8 Royal Parade Branch, Plymouth, PL1 1DS
Account Number: 23668142
Sort Code: 40-36-22
Please ensure you put your first initial and surname as the reference when making payments.
Deposit - No deposits will be charged for student properties however in the event you are a residential tenant and the landlord has requested a deposit this will be stated clearly on the advert. When a deposit is paid it will be submitted and held with the Deposit Protection Scheme.
Holding Payment – A holding payment equivalent to 1 week’s rent will be required, this is taken off your first rent payment. This can be paid in full or split into an initial £50 payment, with the remainder due within 7 days of completing your application form, along with your signed tenancy agreement.
Securing a property - Once you have submitted your application and paid the initial holding fee, the property will be taken off the market for 7 days. This allows us time to complete all necessary checks and prepare your tenancy agreement.
Please note that the property will not be considered secured until we have received both the completed application form and the holding payment.
If you are applying for a property as a group and, for any reason, one or more members of the group withdraw, we reserve the right to remarket the entire property.
Tenancy Length – Most of our tenancy agreements are intended for students. Rent is calculated over a 50-week academic year period, subject to the terms of the tenancy agreement and applicable legislation. A limited number of student properties may have alternative arrangements, which will be clearly explained before any tenancy agreement is entered into
Guarantor - All guarantors will be subject to the necessary checks, and all student tenancies will require a guarantor unless alternative arrangements have been agreed with the landlord/agency. Our guarantor requirements are that they must be a UK-based homeowner aged 18 or over. By acting as a guarantor, you will be jointly liable for the terms of the tenancy agreement and will be required to return all relevant paperwork within 7 days of receipt.
Ending your tenancy early or before you move in - If you have signed your tenancy agreement and wish to end your tenancy early, you may provide 2 months’ written notice in accordance with the Renters’ Rights Act. Any notice given must align with your scheduled rent payment dates. If you wish to withdraw after signing your tenancy agreement but before your tenancy commencement date, you will be required to find a replacement tenant to take over your tenancy. Once a suitable replacement tenant has been approved and the tenancy transfer is completed, your liability will end. Please be aware that we cannot guarantee a replacement tenant will be found, and this should be carefully considered before signing your tenancy agreement.
Bills - The landlord will supply an allowance contribution towards the utilities which will include gas, electric, water & communal TV license. With properties which are non-inclusive of bills the tenants will be liable to pay. These properties inclusive of bills are stated clearly on the property advert.
Broadband - With an all-inclusive property, broadband will be supplied however standard of service, supplier, compatibility with your equipment and speed may vary as a result, Student Choice Plymouth will not be held liable.
Council Tax - All full-time students will be exempt from paying council tax, however if you drop out from your studies mid-term and are no longer a full-time student you will be liable to pay council tax.
Keys - The tenant is responsible for ensuring that they look after the keys for the property throughout the tenancy. If they fail to do so, they will be responsible for covering the reasonable costs of replacement. Costs will vary depending on the entry system to your property/room/flat.
Emergency call out - If you have a genuine emergency, please call our office line on 01752 262 222 and follow the step by step instructions to get guidance. If you need immediate assistance which is not a result of the property conditions then please seek advice and contact the correct emergency services. We hope that housemates can determine a genuine emergency and contact the correct person.
Lock Outs – If you are locked out and need our assistance to enter the property, a call out charge of £50 will be issued. This charge increases to £75 for callouts between 10.00pm and 7.00 am and on Sundays and £125 on a bank holiday. Alternately you can make your own arrangements to gain entry with a third party such as a locksmith but you will be liable for any damage caused.
Other call outs – If you call us out for an issue caused as a result of your misuse or negligence a call out charge of £50 will be issued. This charge increases to £75 for callouts between 10.00pm and 7.00am and on Sundays, and £125 on a bank holiday. Alternately you can make your own arrangements with a third party.
Photography and images - The photography/images used on the pages of our website are typical of our accommodation and belong to Student Choice Plymouth. For further information regarding what furniture and appliances are in the property, please refer to the description and features section of the property advert. For new properties that are in the process of being built, computer-generated images or examples from previous renovations may be used to best represent what the properties will look like on completion. Property plans can be subject to change during the renovation period.
Property Redress Scheme - We are a member of the Property Redress Scheme who are in place as an escalated complaints procedure and should be contacted if you are unhappy with how the complaint has been dealt with by us.
Smoking – Smoking is strictly prohibited in any of our properties. Any tenant, housemate, or visitor found smoking may be subject to further action for breach of the tenancy agreement.
Property insurance – In most cases, our landlords will have building insurance, but this does not cover tenants contents. This is something that can be organised upon request.
Client Money Protection – Student Choice Plymouth is a member of the UKALA and is certified by the Client Money Protection Scheme.
Featured Properties
